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Civil Service Exam Preparation, Tips, Sample Questions & Free Practice Test – 2021

Civil Service Exam Preparation, Tips, Sample Questions & Free Practice Test - 2021

Civil service is a diverse employment sector. Many professional roles and positions present in the private sector of employment exist in the public sector as well. Contrary to the popular misconception, work in civil service is more than simply working for government agencies and offices. In fact, many professionals choose civil service as a career destination that can offer both material and professional fulfillment.

 

Material Benefits of Civil Service Jobs

Many job seekers pursue employment in civil service out of a desire to achieve financial stability in their lives. After all, as a civil service professional, you are entitled to an impressive array of benefits, some of which are listed below:

  • A government salary that is competitive with those in the private sector.
  • A government salary that grows proportionally to the time you spend working in civil service.
  • Government health insurance coverage and health care benefits.
  • Government pension plan and retirement benefits.
  • Paid vacations and holidays.
  • Sick leave when you need it.

It is no wonder why so many job seekers regard employment in civil service as a financial safe haven. The unique material benefits that it offers with the security of government employment can be hard to find elsewhere, even with comparable offers in the private sector.

 

Career Benefits for Civil Service Workers

It is no secret that trying to build a career in the private sector can be an inherently unpredictable endeavor. You may often find yourself largely at the mercy of your supervisors who fail to notice your genuine effort. They may assess your performance through the scope of their biases. Or they may just not want to promote you because they benefit more if you stay where you are. Regardless of the case, few career events can be more frustrating than deserving a promotion and not getting it.

Choosing to pursue employment in the public sector may free you from ever facing career dilemmas like this again. Career development and professional growth in civil service rests on the foundations of the merit system. This means that your opportunities for career advancement first and foremost depend on your professional value. As a result, in you can plan your career from the comfort of transparent and feasible career expectations.

It sounds great, but what if you do not want to become a clerk or a librarian? While many people may think that these are the only positions the civil service has to offer, these notions have little ground in reality. Modern civil service has grown to encompass a vast array of professional roles and positions. From accounting jobs to public relations specialist positions, civil service most likely has a spot for your unique interests and abilities.

 

How to Become a Civil Service Professional

Most aspiring civil servants go through the following process in the course of their employment:

  1. Choosing the Job Position
    Once you find the civil service job announcement that interests you, it would be wise to study it closely. The job announcement will help you to determine the hiring criteria for the position you want.
  2. Studying Job Locations
    During this step, you will select where in your state you can perform the job you are interested in pursuing. Some states may have you choose from a number of counties where there is a vacancy in your chosen field.
  3. Submit an Application
    You will need to submit an application for your desired profession. This may include filling out your personal information, describing work-related experiences, attaching your CV, and providing references.
  4. Scheduling the ExaminationHere you will select the assessment center in your state where you would like to take the necessary examination. You will then be able to schedule your exam for the date that is most convenient for you.
  5. Meeting other Hiring Criteria
    During this step, you will undergo the remaining steps of the hiring process for your civil service job position. These steps may include common hiring procedures such as a structured interview, a supplemental questionnaire, and background and medical checks.

 

The hiring process for most civil service job positions relies on the principles of the merit system so that pre-employment screening must strive to select the most capable candidates for a position. As a result, testing has become the most popular tool for personnel selection for most government offices. For these reasons, you can expect civil service testing to be a pre-employment requirement for most job positions in civil service.

 

What Is a Civil Service Test?

The civil service test is a pre-employment screening procedure. As such, it places your aptitude for the available position under assessment. With its help, employers can quickly determine whether you qualify for the job post. As a result, testing has become a mainstay of the civil service hiring process.

Civil service testing has gained much popularity because of its inherent ability to provide objective and accurate aptitude evaluation. Serving as a pillar of the merit system, it ensures the integrity of civil service personnel selection and promotion. Civil service tests provide you with a bias-free way to prove you are competent enough for recruitment or promotion.

 

Who Can Administer Civil Service Tests?

Civil service employers at multiple levels can administer tests to meet their hiring objectives. Depending on who your employer is, you will take your test at one of the levels below:

  • Federal
    Federal civil service employers have a significant number of job posts available across the US on a regular basis. Examples of such employers include the Federal Bureau of Investigation, the United States Secret Service, the United States Postal Service, and any federal office building that requires any clerical staff to operate. Two popular federal civil service exams in the US include the FBI Special Agent Exam Phase I Test and the Secret Service Special Agent Entrance Exam.
  • State
    Individual states across the US are major civil service employers as well. For instance, the Pennsylvania State Civil Service Commission announces a variety of available jobs across the state. At the same time, it administers its own civil service examinations through the Pennsylvania State Integrated Computerized Examination System. As a result, applicants, regardless of the county within the Commonwealth of Pennsylvania, take the same civil service tests.
  • Local
    In some states across the US, counties and cities can be major civil service employers too. In the case of California, the California Department of Human Resources announces a significant portion of civil service job positions. At the same time, it administers its own civil service tests for these positions through the Merit System Services.

Regardless of the level at which you are pursuing employment in civil service, the psychometrics of the examinations remain similar. Therefore, most exams fall within a few categories that share similar test formats.

 

Most Common Types & Formats of Civil Service Tests

Most civil service assessments tend to fit within the following types of formats:

  • Written Examinations
    This type of exam format is a computerized, time-limited and multiple-choice assessment of your aptitude. Typically, these exams evaluate the aptitude areas that are key to optimal performance at your future civil service job and require no prerequisite knowledge. The most common aptitude areas that undergo assessment include:
    • English language proficiency.
    • Reading competence and proofreading skills.
    • Ability to express yourself accurately and clearly in writing.
    • Interpersonal communication skills.
    • Ability to follow written and verbal instructions.
    • Situational judgment ability.
    • Logical reasoning skills.
    • Data entry aptitude.
  • Supplemental Questionnaires
    Within this format of civil service exams, you will have to provide your answers to a set of questions. These questions will inquire about your prior training, education and work skills. For instance, you can specify that you are a graduate with a relevant degree or possess valuable work experience. As a result, supplemental questionnaires compliment other civil service tests by additionally determining whether you are a qualified candidate.
  • Performance-Based Assessments
    Sometimes, it is not feasible for one civil service test to encompass all aptitude areas necessary for the job. For instance, police exams tend to assess your overall aptitude for the job accurately, however, your physical aptitude can not undergo assessment within a written civil service test. As a result, to demonstrate your physical driving skills you will have to take a special driving test.
  • Structured Interviews
    These civil service assessments take place in the form of face-to-face interviews. Their purpose is to additionally evaluate your aptitude for your future job in front of civil service examiners. In the course of this assessment, you will have to provide your answers to their structured questions. These questions will follow a certain logic depending on every new answer you give. You may have to provide your answers in the form of an essay or an oral presentation as well.

 

Most Common Types of Civil Service Aptitude Questions

It is not feasible to predict all the content a civil service exam may test. After all, the preferences of your particular employer alone may significantly influence the content of your test. It is possible, however, to categorize the questions that make up most civil service tests based on their psychometrics. As a result, one can distinguish between the following types of aptitude questions:

  1. Logic-Based Reasoning Assessments:
    This type of aptitude question evaluates your ability to use logic. It does so by assessing the conclusions you arrive at based on your comprehension of factual information.
    First, this type of aptitude question presents you with a set of facts that you must analyze. Then, it invites you to determine what inferences are possible based on the initial facts. Finally, relying on your conclusions, you must choose the most appropriate answers out of the available multiple-choice options.
    Logic-based reasoning assessments are a mainstay of civil service tests by agencies like the FBI and the Secret Service.
  2. Situational Judgement Assessments:
    This type of aptitude question evaluates your situational judgment ability. It does so by assessing how you handle yourself in circumstances you are likely to face on the job.
    As part of these assessments, you face a scenario that you appraise. Then, you must choose one of the possible response options that aligns with how you would respond to the situation. Your answer should reflect how you would react to such a situation in real life.
    Situational judgment assessments are part of many civil service tests such as police and firefighting exams.
  3. Specific Aptitude Areas Assessments:
    This type of civil service test question evaluates specific areas of your aptitude.
    For instance, suppose you apply for an administrative assistant position. In this case, your civil service test questions may focus on the evaluation of your performance in areas such as:
    • Familiarity with the most common office practices and procedures.
    • English language proficiency.
    • Writing and proofreading competence.
    • Basic math aptitude.
    • Record keeping competence.
    • Interpersonal communication skills.

    Assessments of specific aptitude areas are a common part of the civil service hiring process for a diverse set of job positions.

  4. Personality Assessments:
    This type of civil service test question places your general behavioral tendencies and individual work style under assessment. It does so in an attempt to evaluate how much your personality style matches the demands of the job.
    As part of a personality assessment, you will have to analyze statements about yourself. You will then have to rate or rank them based on how accurately they describe you as a person. Often, this type of civil service exam question uses adaptive approach psychometrics. This means that your responses to the previous statements determine the next statement that you will be presented with.
  5. Figural Reasoning Assessments:
    This type of aptitude assessment evaluates your ability to apply your problem solving and reasoning skills. It does so by asking you to identify the image or shape that logically fits the pattern you face.
    A picture is presented, in which one section of the pattern is usually missing. You must analyze the design and select the answer choice out of the available multiple-choice options, that has the missing piece of the pattern. Patterns in these assessments are usually very diverse and may involve a plethora of various characteristics.
    Figural reasoning assessments are a mainstay of tests for positions that require problem-solving, such as investigative jobs.

 

How to Pass a Civil Service Exam

Most civil service employers use eligibility lists or eligibility boards to rank their potential job candidates. As ranking mediums, they help your potential employer to determine the most capable candidates for the available job positions. The rank you receive on your employer’s eligibility list results directly from your capacity to perform the job’s duties. You let your employer notice your aptitude for the job through the test scores that you achieve during the examinations. In this regard, the scores you get on your civil service exam have a profound influence on your employment chances.

Most civil service tests adhere to similar passing criteria. You must achieve the scores of at least 70% on the test to make it to the eligibility list. Test scores lower than the 70% threshold will disqualify you from pursuing further employment for the available job position. On the contrary, scores higher than this threshold may significantly increase your chances of successful employment. Higher exam scores can place you higher on the eligibility list. In its turn, higher ranking gives you a higher employment priority and helps you get the job you want.

 

How to Prepare for a Civil Service Test

It is no secret that one of the most common problems people have to face during examinations is anxiety. Being hard to control for most people, it can hinder the exam performance of even the most capable candidates. Luckily, you can alleviate much anxiety by focusing your exam preparation on gaining familiarity with the exam in advance. In this endeavor, a few study tools can be helpful:

  • Civil service practice tests with sample questions and answers.
  • Online practice with free example questions.
  • Civil service sample exam study guides with detailed explanations.

Regular practice with these study tools will help you to prepare for your civil service test well in advance. Familiar with its format, you will experience greater confidence during examination and will make the most of your knowledge. With no anxiety restraining your potential, you will manage to achieve the test scores you are truly capable of.

 

Practice for the Civil Service Exam with the Following Free Example Questions:

Download a full civil service PDF sample test.

Logical Reasoning Sample Question:

Rick has lost his way in the woods and is trying to find his way out. If he learns that the below statements are factual, which of the response options also must be true?

The village is closer than the highway.
The railroad is closer than the river.
The river is farther than the highway.
The lake is farther than the railroad.

  1. The railroad is the closest marker.
  2. The village is closer than the river.
  3. The railroad is farther than the village.
  4. The river and lake are equidistant.
  5. The highway is farther than the lake.

 

Explained Answer:
Based on the initial facts, the river is farther than the highway, and the highway is farther than the village. The highway is the key piece of information that allows for comparison of the river and village. With this information, the statement that the river is farther than the village is the correct choice (option B).

 

SJT Sample Question:
You and your co-worker have to categorize and organize the paperwork by the end of the week. You have completed your share of work. Tomorrow it is time to report your team’s progress to your supervisor. Your co-worker soon informs you that he will not be able to complete her share of work on time. Which of the following would you be most likely to do?

  1. Inform your supervisor about the situation as is.
  2. Ask your co-worker to complete his share of work on time no matter what.
  3. Submit your complete share of work along with your co-worker’s incomplete share of work.
  4. Finish your co-worker’s share of work yourself.
  5. Ask your supervisor to extend your deadline.

 

Explained Answer:
There can usually be no right or wrong answers when it comes to situational judgment assessments. Some response options, however, may speak better of you as a job candidate than other response options. In this case, response option A demonstrates stronger work ethic than the remaining response options.

 

Personality Test Sample Question:
Select the degree that best demonstrates the level of your agreement with one of the two opposing statements.

I enjoy working with people Agree

Slightly

Agree

Slightly

Agree

Agree I am more productive when I work alone

 

Explained Answer:
There can usually be no right or wrong answers when it comes to personality assessments. It is important, however, to approach them with integrity and avoid overthinking your answers. Also, it is advisable to avoid choosing the neutral response option whenever possible.

 

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