Manulife Assessment Test, Recruitment Process & Interviews Online Preparation – 2025

What Is Manulife?

Manulife is an international financial services group providing financial advice, wealth and asset management, and insurance to customers worldwide. Known as John Hancock in the United States, Manulife was founded in Canada in 1887. The company has nearly 40,000 employees and over 118,000 agents serving 30 million customers who make about $50 million in claims annually.

Providing quality products that help make people’s decisions easier and lives better is the mission of Manulife. They are focused on making meaningful impacts through philanthropy, employee volunteerism, environmental responsibility, and promoting health and wellness. The company has six core values that serve as guideposts to help them achieve their mission:

• Do the right thing.
• Get it done together.
• Obsess about customers.
• Own it.
• Share your humanity.
• Think big.

Employee well-being is also essential to Manulife. They strive to create an environment committed to Diversity, Equity, and Inclusion (DEI), focusing on their values and providing boundless opportunities to their workers. Job seekers at all levels, including recent graduates, can find a place at Manulife.

What Is the Hiring Process at Manulife?

Online Application

To begin the hiring process at Manulife, you’ll need to search for a suitable role on the company’s website. Then, you can complete an online application and submit a current CV. You must provide current contact details, employment history, educational background, and other relevant skills and certifications.

Applicants who pass the initial application screening and are qualified for the position will advance to the assessment stage of the pre-employment process.

Personality Test

Values are fundamental to Manulife, and they want to ensure that all employees fully embody the company values in everything they do. Therefore, candidates must take a personality test to showcase their values, strengths, weaknesses, and motivations.

This test will be a questionnaire that provides several statements you must agree or disagree with to varying degrees. An example of a statement you may encounter is: I would rather stay home and read than go out with friends.

Situational Judgement Test

The Situational Judgement Test (SJT) is also an important indicator of how well you will fit in with the company culture at Manulife. This test will present several workplace scenarios and potential response options that you can choose from. The situations will represent what you will likely encounter in your role, so how you respond to each situation will indicate how you will behave on the job.

Aptitude Exams

In addition to the aptitude exams that assess cultural fit, you’ll also need to take aptitude tests that examine your skills and abilities to perform job tasks. Because each role will have different tasks, the specific tests you take during this time will vary. However, most candidates will need to take a form of the following exams:

• Abstract Reasoning Test – The abstract reasoning exam is a standard test that will assess your ability to think critically and form logical conclusions, both essential skills to have in the workplace. The abstract reasoning exam is non-verbal, meaning the questions contain images and figures that follow an underlying pattern. Your job will be to identify that pattern and apply the information to determine the next image in the series or sequence.
• Verbal Reasoning Test – The verbal reasoning test will assess your understanding of written communication. This skill is essential for all office settings, especially for a company like Manulife that deals with reports and has a global collaborative team. The exam will present several paragraphs you must read and answer questions about. The questions will range from grammar and spelling to word choice and conclusions.
• Mathematical Reasoning Test – As a finance company, Manulife wants to ensure all employees can understand and work with numbers and data. The mathematical reasoning exam will require you to perform basic calculations to solve problems and read and interpret data from tables, graphs, and charts. The mathematics difficulty will depend on the role you are applying for.

Interview(s)

Applicants who do well on the assessments will complete one or more interviews with hiring team members. The purpose of these interviews is to give more context to the information you provided on your application. They want to get to know you better and will ask questions about your qualifications, past work experience, and motivations behind applying for Manulife.

How to Prepare for the Manulife Assessment?

Doing well during the Manulife assessment process is essential to your success in the recruitment process. The company will screen out candidates who do not do well on these tests because the applicants will be seen as not qualified for the position.

The best way to ensure you get as high of a score as possible is by preparing for the exams by using online practice tests. These exams provide sample questions and full-answer solutions, so you’ll better understand the content of the exams and how to approach each one.