Cigna Assessment Tests, Hiring Process & Interviews Online Preparation – 2025

What Is Cigna?

Cigna is a major U.S provider of health benefits. They offer Medicare and Medicaid coverage, as well as life insurance and accident coverage. They have two bases of operation. One is located in Bloomfield, Connecticut, the other is in Philadelphia, Pennsylvania. They operate in 30 countries and currently have a work-force of 73,700. Cigna has a wide variety of positions available. They have career opportunities in finance, data and analytics, technology, marketing, and operations. Employees of Cigna are eligible for benefits that include:

• Health Care
• Retirement Savings
• Paid Time Off
• Performance Awards
• Job Training

What Is Cigna’s Recruitment Process?

Application

You can apply for a position with Cigna through their website, or through LinkedIn. To track the status of your application you will need to create an online profile. This will also allow you to save your information if you wish to apply for more than one position. Once you have submitted your application you will receive a confirmation email within 24 hours. It can take several weeks to hear from anyone on the recruitment team, not hearing back right away does not mean you have not been selected for an interview.

Cigna Assessment Tests

After submitting your application, you may receive an email with a link to an online psychometric test. The type of tests you are required to take may vary based on the position you have applied for, but most job-seekers will be asked to take tests that include:

• Mathematical Reasoning – Many roles will require a strong understanding of mathematical skills. This multiple-choice test will measure your ability to work with numbers and understand numerical concepts.
• Verbal Reasoning – The ability to understand verbal or written information is important in most positions. This exam will test your ability by presenting you with several paragraphs to read and answer questions about.
• Abstract Reasoning Test – Non-verbal logic and reasoning is a necessary skill. This will be measured by presenting the test taker with a series of patterns and shapes in sequences that you must complete.
• Situational Judgment Test (SJT) – To see how well you will fit the expectations Cigna has of their employees, you may be given a situational judgment test. This will consist of different situations for which you must determine the response closest to the way you would behave in reality.
• Personality Profile – This will be used to determine your dominant traits, and if they suit the employee profile that Cigna has for that position.

Interviews

You may have several interviews while going through the Cigna hiring process. The first will be either a phone screening or an online interview. This will mostly go over background information, such as your work history and educational background. This preliminary interview usually lasts about 15 minutes. The in-person interview may include from one to five members of the management team. They will want to see your enthusiasm for the job and the company demonstrated in your interview. While interviewing, try to establish a dialogue, instead of allowing the interview to be one-sided. This can be accomplished by using the STAR method (situation, task, action, result). This gives dimension to your answers and gives the interviewers a way to get more detailed answers from you.

How to Prepare for Cigna’s Online Tests?

Passing the online tests is critical in moving forward in the Cigna hiring process. Prepare yourself by studying the areas you may be tested on. Using word games and crossword puzzles can help improve your reading comprehension, and there are many programs available to help you strengthen your mathematical skills. When taking the tests, read the directions completely before starting. Take them at a time when you do not have to rush, so you feel more relaxed. Find a place where you will not be distracted so you can give all your attention to the test. If you take the time to prepare yourself mentally, the tests will soon be behind you and you will be accepting a job offer from Cigna.