TJ Maxx is an American department store chain that sells clothing and other products at lower prices than similar stores. There are more than 1,000 stores located in the United States, making TJ Maxx one of the largest clothing retailers in the country. The company was founded in 1976 and is currently headquartered in Framingham, MA.
TJ Maxx’s parent company is TJX, which serves customers worldwide through several brands. In addition to TJ Maxx, TJX has the following brands:
TJX and all its brands value honesty, integrity, and treating others with respect and dignity. All associates stand by these values, making TJX, and TJ Maxx, a great brand to work for. The company also values inclusion and diversity and strives to create an environment that empowers all employees.
Working at TJ Maxx
TJ Maxx is always looking for talented individuals to represent their brand and serve customers. They offer career paths in several areas, including retail, distribution, information technology, and merchandising. They also provide pathways for those early in their career, making TJ Maxx a great place to join at any time in your professional life.
There are several reasons to join the TJ Maxx team, including the following benefits:
An open and inclusive environment
Teamwork-based atmosphere
Competitive compensation
Health and other benefits
Well-being programs
Paid time off
Career growth opportunities
Multifaceted training programs
Flexibility to support a healthy work-life balance
Associate discounts
What Is TJ Maxx’s Recruiting Process?
Online Application
If you want to join the TJ Maxx team, you will need to submit an application through their website. The TJX career site will allow you to search for jobs by keyword or location. You can also upload a resume or answer questions to fill out your information.
The application will ask about your contact details, educational history, work experience, and other relevant skills. If you do not have access to a computer with internet and are applying for a retail position, you can also fill out an application in your local TJ Maxx store. This is a great way to get in front of the people looking at your resume and make a great first impression.
No matter how you turn in your application, ensure all your information is accurate and up-to-date. Tailoring your resume to the position you are applying for is also essential. This means only including relevant skills and experience. For example, if you are applying for a corporate administrative role, your babysitting gigs from when you were a teenager are note relevant enough to include.
The hiring team at TJ Maxx will review your application, and if they would like you to continue in the process, they will reach out about the next steps.
TJ Maxx’s Aptitude Tests
Some positions at TJ Maxx will require you to complete a few exams to assess your aptitude in different areas. Reasoning tests are a standard tool for employers to determine if a candidate is qualified for a position and compare candidates to see who may be more suitable than others.
There are three reasoning tests that you may encounter during the TJ Maxx hiring process:
Verbal Reasoning Aptitude Test – The verbal reasoning test will examine your ability to read, understand, and act on written information. This is important for following company policies and understanding other written communications. Doing well on the verbal assessment is a requirement for all candidates, no matter the position they are applying for. The test will be timed and multiple choice. You will receive several text passages and must answer questions based on the information. For example, you may be asked if a given conclusion can be drawn from the text. On this exam, it is essential to only use the information given. You should focus on the facts presented in the text and avoid using outside knowledge to answer questions.
Mathematical Reasoning Test – Another popular reasoning exam is the mathematical reasoning test. This will assess your understanding of fundamental mathematical concepts and ability to perform basic calculations such as addition and multiplication. This multiple-choice exam has several question types, including word problems, equations, graphs, and tables, and will also be timed. All positions at TJ Maxx will use some form of mathematics, from calculating sales to analyzing store data. Therefore, all applicants need to do well on this exam. Click here to practice our free mathematical reasoning example questions.
Logical Reasoning Exam – The last reasoning test you may encounter is the logical reasoning test. TJ Maxx must ensure that all employees can think critically and logically, even in stressful situations. This is a multiple-choice exam, and you will work under a time limit to complete it. Different types of questions can be included in a logical reasoning exam. Some tests will be non-verbal and present figures according to some kind of rule or pattern that you must identify. For example, you may receive a group of figures with something in common except one figure. You will need to determine the rule and decide which figure is the odd one out. Other logical reasoning exams are verbal and will require you to think through a logical scenario. For example, you may receive a list of objects and several statements that describe how the things are ordered. You must then figure out the correct order of all objects on the list.
Pre-Employment Personality Assessment Test – In addition to the reasoning tests, many customer-based companies will require you to complete a personality test. This will give the hiring manager a better idea of who you are, what motivates you, and your values. Personality tests typically produce several statements you must read and determine how much you agree or disagree with. These tests may ask multiple questions about the same trait, so you must be consistent in your answers. For example, if on the statement “I am usually early to appointments,” you answer strongly agree, you will want to answer strongly disagree to the statement, “I am usually late to appointments.” While there are no right or wrong answers to this test, there are specific qualities that TJ Maxx is looking for. Some of which are honesty, integrity, friendliness, and responsibility. You should keep the company values and the job description in mind when answering these questions.
Situational Judgement Test – Additionally, most companies will have job seekers complete a situational judgement test (SJT) during recruitment. The SJT is a great resource that allows employers to see how you would likely behave in the workplace. The test will present a simulated workplace situation, typically aligned with what you would encounter in your position, and will give several options of how you could respond to the scenario. You will then need to choose the most effective response or rank the choices from most to least effective for that situation. These tests can be tricky because the possible responses may be similar, or there may be more than one that seems most effective. It is important to go back to the company values and remember what they are looking for in an employee to help you answer these questions.
Interview Process
If the hiring team feels you are a strong candidate for the position, they will invite you to an interview conducted by the hiring manager and/or the HR department. Common questions and topics that arise in interviews at TJMaxx are discussed below and candidates should prepare themselves accordingly.
Why do you want to work for TJ Maxx? The hiring team wants to know why you are motivated to work for TJ Maxx. If you can demonstrate how your values line up with the four key values of TJ Maxx- integrity, ethics, caring and fairness, it will enhance the fact that you will fit right in to the company culture.
Your relevant experience. Use the job description to identify the skills they are looking for, and come prepared with concrete examples of when you demonstrated that skill.
Your past behavior in workplace scenarios. It is common for interviewers to ask about specific stressors and how you may have handled that situation. For example, they may ask about a time when you have had to deal with a difficult customer or coworker. Again, it is essential to present these as concrete examples that detail how you handled the situation and what came from your actions.
What motivates you. Motivation is vital to success in the workplace, and TJ Maxx wants to know what motivates you so they can ensure the environment is a good fit. For example, a retail position may be a great option if you are motivated by helping others and working in fast-paced environments.
It is also important that you come to each interview prepared to ask a few questions of your own. The interview process is not only for TJ Maxx to decide if you are a good fit for the company, but it is for you to decide if TJ Maxx is a good fit for you.
Feel free to ask anything related to the workplace. Some examples are day-to-day activities, promotional requirements, and company culture.
Training and Orientation
While most companies will put people through training and orientation once hired, TJ Maxx requires candidates to complete this before being officially hired. This is so you get a better idea of what the role would be like, and they get a better idea of how you would perform.
It is important to remember that this is still part of the application process, so you will be watched throughout the orientation. Be professional, respectful, and polite to everyone you meet, as you could still be turned away without an offer after this stage.
How to Prepare for the TJ Maxx Assessment?
TJ Maxx is looking for individuals to join their team who are honest, intelligent, and capable of serving their customers and working well with existing colleagues. With more than 1,000 locations country-wide, they receive a lot of applications making it harder for job seekers to stand out from the crowd.
The best way to set yourself apart from other candidates and show the hiring team that you are the best person for the job is to do well on the various assessments. Remember, TJ Maxx will use these as a comparison between candidates, so doing as well as possible on the exams is essential.
Online resources such as practice tests can help you prepare for the assessments. These will help you practice your timing, give you an idea of what to expect on the exam, and give tips on approaching each question type.
Those who take the time to prepare for the hiring process using these resources do significantly better than those who do not. Therefore, it is essential to give yourself adequate time to prepare.
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